Applicant Frequently Asked Questions

Our VISION is to be the guiding compass for every traveler’s dreams, transforming them into journeys filled with discovery, joy, and connection. For agents, we aim to guide them towards success in their personal business as well as community with other travel agents. Our MISSION is turning vacation wishes into real, unforgettable adventures by helping our clients navigate the planning process from start to finish with expert care. For agents, we will provide the necessary tools, marketing resources and leadership to effectively reach new clients and help them plan meaningful trips. Our VALUES include: (1) Supporting our Agents; (2) Client Care; and (3) Building a Community. We strive to serve both agents and clients with the utmost courtesy and professionalism.

You set your own hours, generate your own leads, manage your own clients, and earn commissions, while we provide tools, training, and supplier access.

We will maintain ourselves as an independently owned company. The owner/leadership team will work in supporting the day-to-day agent needs, including training and marketing materials. However, we are working to get set up with Travel Leaders Network to offer a “fast track” to better vendor commission rates.

Yes, you do, but you don’t need to have a separate LLC to do so. You will be given a 1099 and directly contracted with us. You are responsible to pay for your own taxes, insurance and daily operating expenses.

Yes. All agents must sign a contract agreement outlining commission structure, responsibilities, confidentiality, and non-solicitation terms. The contract will be reviewed on an annual basis.

The clients will be owned by the contractor, whether the client came from a previous business relationship or currently during the contract under Wish & Wayfinders Travel LLC. There will be NO non-compete in the contract.

Brand new agents start at 70% with the potential to earn up to 85% depending on level of sales traveled and time being a travel advisor with the agency. Those who have established sales records may start at higher levels. Commissions are paid based on supplier payouts.

Yes and no. You will not be able to operate under your own travel name if you don’t have your own seller of travel license. If you want to operate under ours, then you need to state that you are at least affiliated with our agency.

Basically you will need to brand or rebrand whichever travel-related page you like the most and post to that. We are trying to make it simple and follow what most other agencies tend to do, which is to have one single travel business IG or FB page. So it sounds like you would just rename your page to the brand. You won’t be able to market the brand until you have fully completed the onboarding process with W&W (have gone through the training and approved by marketing).

Yes, you can but you are training them and paying at your own expense. We will not provide assistants through the agency or pay them through 1099 contracts.

In order to provide the necessary tools (CRM, email hosting, training, etc.) to make your business successful, we need to charge a yearly or monthly fee.

We offer onboarding sessions, webinars, supplier training and mentoring for new agents to help you get started quickly and confidently. Experienced agents may get more specialized training. All agents will be required to learn our travel-based CRM.

We will be using an all-encompassing travel-agent based tool–TERN–that includes both trip itineraries and booking records. ALL agents onboarding will need to demonstrate a solid proficiency in this before becoming certified to book under Wish & Wayfinders Travel.

We will be able to share pre-made graphics and templates to use for your email and social media campaigns, for those who want to brand with our agency. We have also connected with a graphic specialist to access lots of social media graphics for a very low monthly fee.

We will be able to offer opportunities for getting to know the destinations we book for clients as well as other travel advisors in the agency. Agency-only FAMS offered by the vendors requires a certain level of sales to be established. We are open to coordinating trips ourselves for agents.

We welcome new agents and provide foundational travel training to ensure your success. We require that our new hires have visited the Disney and/or Universal Studios theme parks in the past 3 years, and prefer that they have cruised at least once in their lives.

We have experienced leadership with different skill sets to help you in different aspects of growing your business. You can reach us with emails or help tickets accessed in the Agent Portal on the Wish & Wayfinder Travel website.

We have established partnerships with many of the more popular destinations and vendors, such as Disney, Universal, Royal Caribbean, inclusive vacations and more. We have also set up relationships with suppliers like airport shuttles, stroller rentals, and scooters. We are open to connecting with smaller vendors that are less well known upon request.

Right now we are not earmarked with Disney as we are a new agency. That is a possibility we are looking into as we continue to grow our sales in Disney products.

We are requiring $4000 earned commission. Those who have already earned CLIA with a previous agency will be under consideration to apply for it right away.

Yes, our agency provides E&O insurance for those contracted to work with us. You may obtain supplemental insurance if you wish.

Depending on whether you want to fully brand as Wish & Wayfinder Travel, you do not need your own Seller of Travel license (e.g. California, Florida). We can help guide you through the compliance requirements and process in our agent portal and previous training.

You may take your client list, provided you are in good standing and have complied with contract terms (e.g., no outstanding commissions or disputes). You will be paid out for commission on current bookings and are allowed to continue serving those bookings after termination through our tools. (You will be subject to the same monthly fee until all your bookings have traveled.)